Notice Board
UPCOMING HOLIDAY NOTICE
IN ADDITION TO WEEKENDS AND UK BANK HOLIDAYS, WE WILL ALSO BE CLOSED ON THE FOLLOWING UPCOMING DATES (SUBJECT TO CHANGE AT ANY TIME):
18th to 21st April (UK Bank holidays)
5th May (UK Bank Holiday)
26th May (UK Bank Holiday)
25th August (UK Bank Holiday)
19th December 2025 to 1st January 2026
As with weekends (Saturday/Sunday), any UK bank holidays or other dates we are closed for holiday will not count towards any working day lead time for custom goods, and during these dates we will not be open: which includes replying to emails and shipping orders. So if you are ordering to some personal deadline please keep that in mind, and if you are unsure how long an order will take please contact us BEFORE placing the order and we can give an estimate for you (at least for ship-by date, actually arrival depends on the country and service used, for more info see our FAQ page).
Shipping Charge Changes
It's that time of year again when our courier Royal Mail raises the price of shipping, so we've recently had to update our shipping prices accordingly. We are pleased however to announce that the base UK shipping price for Tracked 48 remains the same, and that our threshold to get free shipping still remains the same for orders of £75 or more.
Reduced LEad Times
Thanks to a lot of overtime our lead times are now greatly reduced. For Mongrel cables this means the advertised lead time is now halved, though in many cases we are still aiming to ship earlier than advertised, and current wait times are only up to a week from payment to shipment.
New UK Shipping Options
Due to ever increased postage costs for our usual 1st Class Signed For service, we are now offering cheaper Tracked 48 and Tracked 24 services in addition. These have the benefit of being posted through if you are out, while the drawback is that there is no signatory. If you lived in a shared address like flats and suffer from delivery issues then we would recommend the premium Special Delivery service, but if as long as you have a secure postal box the new Tracked services could also provide a better experience. As Tracked 48 is now the cheapest shipping option, that will be the default for orders using the free shipping option within the UK.
There is currently no change to services offered outside the UK.