We are now in the run up to our annual 2 week leave in late December to Early January over the holiday period. Usually beginning in November we start to see average shipping times take longer as the workload on postal services slowly increase, typically this peaks between early December and early January, where it is not uncommon for things both in the UK and abroad to take 2-3 times longer on average to arrive. Due to the unpredictable nature of shipping times in this period it is not always possible to guarantee things will arrive in time if you need them for a specific date or before Xmas for example. All we can do is give best estimates, and these are split into 4 based on ready-made items and made-to-order items, and UK destination and outside UK. For ready-made items that can ship right away we would recommend ordering by the 15th Dec at the latest for UK orders (and opting for Special Delivery to ensure delivery before Xmas), or 24th November for outside the UK. For made-to-order goods such as our Mongrel cables, because these have a 10-20 working day lead time we would recommend ordering by 17th November for UK customers (and opting for Special Delivery to ensure delivery before Xmas), or by 27th October for those outside the UK. This is our best estimate of dates that should ensure ~95% of orders placed before those dates will arrive on time for Xmas, but there is of course a small ~5% chance it could take longer into the new year and that likelihood increases the closer to those dates it is left or if orders are placed after those dates. Please ensure you read the T&C's for a full shipping times breakdown by region, and are happy to wait the maximum advertised times from your order date before ordering. Wishing everyone all the best over the festive period!
UPCOMING HOLIDAY NOTICE
IN ADDITION TO WEEKENDS AND UK BANK HOLIDAYS, WE WILL ALSO BE CLOSED ON THE FOLLOWING UPCOMING DATES (SUBJECT TO CHANGE AT ANY TIME):
22nd December to 4th January (2024)
As with weekends (Saturday/Sunday), any UK bank holidays or other dates we are closed for holiday will not count towards any working day lead time for custom goods, and during these dates we will not be open: which includes replying to emails and shipping orders. So if you are ordering to some personal deadline please keep that in mind, and if you are unsure how long an order will take please contact us BEFORE placing the order and we can give an estimate for you (at least for ship-by date, actually arrival depends on the country and service used, for more info see our FAQ page).